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Automated customer journey with email moments and human control
E-MAIL MARKETING

Do not let interest disappear after one visit or purchase.

Not every interested person is ready to choose immediately. With relevant email and smart follow-up, your brand remains helpfully present without any contact moment becoming manual.

Valuable contacts get too little relevant follow-up.

The problem is rarely in one missing channel. Usually there is no connection between attention, message, experience and follow-up.

01 / BOTTLENECK

Newsletters without segmentation

Everyone receives the same, while need, phase and earlier behavior differ.

02 / BOTTLENECK

Manual monitoring

Leads, requests or customers stay down because follow-up steps are not carried out consistently.

03 / BOTTLENECK

Separate data and systems

Website, forms, web shop and CRM do not share sufficient information for relevant communication.

Follow-up that connects at the time of the customer.

Fit if you already have contacts or customers, but follow-up is irregular, generic or labour intensive.

  1. 01

    Strategy and segmentation

    We determine which target groups, moments and messages are really relevant.

  2. 02

    Campaigns and newsletters

    We develop formats that inform, activate and remain recognizable.

  3. 03

    Automated flows

    Welcome, nurture, service and reactivation series take over recurring successions.

  4. 04

    Links and measurement

    We connect systems where necessary and assess behavior beyond only open and clicks.

Each step ends with a clear choice.

Thus, work remains connected with the commercial purpose and you know why a next investment is needed or not.

  1. 01

    Understand

    Map target group, supply, data and bottlenecks.

  2. 02

    Prioritise

    Choose what can make the most commercial difference now.

  3. 03

    Execute

    Building content, campaigns and technology around the same priority.

  4. 04

    Improve

    Use behavior and results to direct.

Want to know whether this is a good fit?

Can Clarivo work with our current email tool?

Often. We first assess whether the tool fits segmentation, integrations, management and desired flows.

Does email marketing always start with automation?

No. First, target group, permission, message and data base must be accurate. Automation only follows where it is relevant and manageable.

Can email be linked to website, web shop or CRM?

Yes, when the systems used support this. We map data flows and responsibilities in advance.

Make a first contact a relevant relationship.

We bring together the customer journey, available data and key follow-up moments in a workable first flow.

  • Non-binding exploration
  • First the question
  • No default package
Automated customer journey with email moments and human control