Incoming applications
Classify, identify missing information and route to the right owner.
AI-WORK FLOW AUTOMATION
Make AI part of your process, not a separate tool.
Clarivo builds AI workflows that understand and persevere information between the tools your company already uses. Employees control exceptions and important decisions.
WHERE AI ADDS VALUE
The largest amount of manual work often sits between an incoming request and its follow-up.
A normal automation follows fixed rules. AI can help when incoming text, documents or questions need to be interpreted first. For example, the system can classify an application, retrieve relevant data, create a concept and leave the task with the right employee.
We choose by step whether a fixed rule, AI or human assessment is most appropriate. This way, the flow can be explained and doubts are not transmitted implicitly.
EXAMPLES01 02 03 04
Repeatable work with context.
Email and tickets
To summarize, prioritise and prepare a verifiable response concept.
CRM and follow-up
Structure data, create tasks and add relevant context to a file.
Reporting
Collecting and converting information from multiple sources into a useful concept overview.
DESIGN PRINCIPLE
Automatically where you can. A human being where it counts.
- Fixed rules for predictable decisions.
- AI for language, context and variation.
- Approval in case of financial, commercial or human impact.
- Logging and error handling for management.
- A clear owner for the workflow.
A workflow is not scaled up until the output and exceptions have been assessed with realistic examples.
HOW CLARIVO WORKS
Where is work now unnecessary?
We map one recurring process and determine which steps are suitable for rules, AI or human control.
Discuss your workflow
- 01
Understand
Map process, information and users.
- 02
Prioritise
Weigh opportunity, feasibility and risk against each other.
- 03
Execute
Build a defined application with control points.
- 04
Improve
Review use and develop it in a targeted way.