Source Selection
Only approved current sources become part of the search and response route.
Clarivo develops internal AI assistants that base answers on selected business sources. Employees get faster direction, while sources, access rights and human assessment remain visible.
Policies, manuals, product specifications and project knowledge are often spread across folders and systems. An internal AI knowledge bank helps employees to ask a question in plain language and shows an answer based on the sources selected.
The assistant doesn't replace the source. We design the experience in such a way that employees can see what an answer is based on and know when to engage a substantive owner.
Only approved current sources become part of the search and response route.
The solution shall take into account which information a user may consult.
Answers refer back to the used documents for quick checking.
Test questions, missing knowledge and feedback make the quality more efficient.
Personal data or confidential information require explicit choices about necessity, access, storage and used suppliers.
We examine the questions, resources and access rights before designing an appropriate knowledge assistant.
Discuss your knowledge question
Map process, information and users.
Weigh opportunity, feasibility and risk against each other.
Build a defined application with control points.
Review use and develop it in a targeted way.